Course Overview
You may know someone who has a hard time making decisions about what to eat, never mind the internal wrestling they go through in order to take on major decisions at work. Likewise, we’ve probably all looked at a solution to something and said, I could have thought of that. The key to finding creative solutions is not just creativity, although that will certainly help. The answer rests in our ability to identify options, research them, and then put things together in a way that works. Having a process to work through can take the anxiety out of problem solving and make decisions easier. That’s what the CPCM® is all about.
Change is something that excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo. Some changes, however, are harder to adjust to and lead to expressions of resistance and anger. We can take concrete steps to make change more palatable by understanding people.s hesitation, enlisting the help of others, setting up plans, and managing stressors. These steps can also ensure that desired changes are implemented successfully.
Our E-Course will teach you how to manage and cope with change and how to help those around you too.
There is a huge demand in the market for Problem and Change Managers, an individual who has relevant skills in managing problems and change can take this exam.
E-Course Duration: 10 to 15 Hours
Exam information
- The exam comprises 40 Multiple Choice Questions, 70% (28 out of 40 correct) in order to pass the Certified Problem and Change Manager (CPCM)® exam.
- Exams are online and proctored based, using a webcam and a reliable internet connection exams can be taken anywhere and anytime.
- The total duration of the exam is 1 hour (60 Minutes).
- No external sources of information may be accessed during the exam held via ProctorU. Further details of the materials permitted are provided:
- Identification Proof
- If a candidate does not pass the exam in the second (2nd) attempt, the candidate must wait for a period of at least fourteen (14) calendar days from the date of their attempt to retake the exam for the third (3rd) time or any subsequent time.
- The exam can be taken any number of times.
- The Certified Problem and Change Manager (CPCM)® Certificate is valid for life.
