Introduction to Human Resources
T1) HR Responsibilities
T2) Analyzing Positions
T3) Identifying Qualified Candidates
T4) Conducting Effective Interviews
T5) Orientation Programs
T6) Training Programs
T7) Discipline and Terminations
Recruitment and Selection
T1) People Planning as an HR Function
T2) Your Role in Recruitment and Selection
T3) Developing a Framework for Recruitment
T4) Structuring Job Information
T5) Recruitment Sources
T6) Recognizing Bias
T7) Using Ability or Psychometric Tests
T8) Communication Basics
T9) Interview Preparation
T10) Interview Techniques
T11) Interview Follow-Up
T12) Overcoming Interview Problems
T13) The Selection Decision
T14) Fair and Respectful Hiring Methods
T15) Our Commitment to HR Compliance
T16) Discriminatory Behavior
T17) Employee Retention
Office Safety and Health
T1) Ergonomics
T2) Sitting and Standing Postures
T3) At Your Workstation
T4) Your Chair and Workplace
T5) Your Desk Equipment
T6) Your Keyboard and Mouse Pointer
T7) Environmental Issues
T8) Lifestyles
Anger Management
T1) Defining Anger
T2) The Components of Anger
T3) How Anger Affects Our Thinking
T4) Effective Communication
T5) Types of Behavior
T6) Be in Control
T7) Managing Stress
Train the Trainer
T1) The Role of the Trainer
T2) Successful Communication
T3) Gaining Training Confidence
T4) Planning and Teaching Methods
T5) Feedback and Evaluation
T6) Professional Conduct
Succession Planning
T1) Succession Planning
T2) The Components of a Successful Succession Plan
T3) Classifying Resources and Examining Risk
T4) Engagement
T5) Predicting Needs
T6) Coaching and Succession Planning
T7) Assembling the Plan
T8) Enacting the Plan
T9) Assessing and Revising
T10) Helpful Reminders
Bullying in the Workplace
T1) How to Define Bullying
T2) Understanding Bullying Behavior
T3) Protection from Bullying
T4) Dealing and Coping Strategies
T5) Witnessing Bullying
T6) Developing a Bully-Free Workplace
Disability Awareness
T1) Introduction
T2) Stereotypes and Misconceptions
T3) Labels
T4) Accessibility of Facilities
T5) Workplace Diversity
T6) Encourage Diversity Through Hiring and STOP
T7) Communication and Consent
T8) Making Accommodations
