PROFESSIONAL CERTIFICATE FOR SUPERVISORY SKILLS

PROFESSIONAL CERTIFICATE FOR SUPERVISORY SKILLS

Supervisory Skill Builders Online provides an entertaining approach to building supervisory skills through a series of nine modules. These modules are loaded with information supervisors need to carry out their responsibilities to management and employees. Ideal as a self-trainer, the series helps supervisors: meet management objectives for productivity and quality guest service; solve everyday workplace challenges; and gain respect, trust, and support from the people who work for them.

Duration : Self Study

Certificate Accreditation: INSPIRE

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Content includes

    • You as a Supervisor.
    • Effective Communication.
    • Conducting Orientation and Training.
    • Staffing and Scheduling.
    • Improving Employee Performance.
    • Handing Problems and Conflict.
    • Motivation and Teambuilding.
    • Leadership.
    • Time Management.
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